There is something you should know about me.
When you step on my toe, I scream. I write letters to businesses and organizations that do things poorly. I also write letters to businesses and organizations that do things right. And, I sign my name.
I fill out the surveys that have links on receipts. I fill out the surveys that are emailed to me.
Yes, I am "that guy."
A mini mart chain, a drug store chain and a warehouse store chain all have the same question on their surveys. It goes something like "Did an associate smile and greet you as you entered?"
How the heck do I know! Everyone, thankfully, is wearing a mask!
Yes, it is possible to tell if someone is smiling by looking at their eyes, but seeing that isn't easy from across the store.
I'm a frequent flyer at most of those places, especially the mini mart/gas station, so I usually rate highly on the smiles.
I'll be so happy when this is over. It would be so nice to see a real smile again.
