After a recent very early morning stroll, I ducked into a near by supermarket for a few items. I was sweaty and generally a mess. My goal was to grab what I needed and run for the door. Sadly, technology stood in my way.
I had three items in my basket. I hoped for a quick scan at the self-service check out, the machines you love to hate, but they were down! This was shortly after opening time, so I assume they were being rebooted and updated. I never did get the reason.
It forced me to stand in a long line, at the only staffed check out, with several other shoppers. A woman saw I had only a few items, so she allowed me to jump ahead of her. I repaid the favor by screwing up the credit card key pad thingy, and delaying the process even longer. By the way, I've become one of "those people." I don't carry much cash, and I charge even the smallest of items. It seems to be the thing to do these days.
The bottom line is this... Please, give me the option of scan-and-go!
